Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
mattc--9
2 years agoHelpful | Level 6
Improve Photos.dropbox.com performance
I love that Dropbox is platform agnostic. I don't want to rely on Google or Microsoft. But Photos.dropbox.com needs serious improvement or I will not be renewing my subscription next year. Photos is ...
mattc--9
2 years agoHelpful | Level 6
Hello - the issue linked by Dave perfectly sums up the issue. Its clearly an indexing issue for the web browser. But I also would like to mention it occurs in the mobile app for me as well.
The mobile app should show thumbnails while scrolling. How can I see where I am in my photo gallery if I cannot see the photos? Also it takes forever to load the previews.
link removed
For the web I usually use firefox with extensions. But I tested it logging onto chrome with no extensions. Same issue. it takes forever to load in photos and not even all months load at once. I am not going to post a video for right now of the web because its too hard not to leak personal information.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!