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littlealex's avatar
littlealex
Explorer | Level 3
3 years ago
Solved

iOS photos tab including non image files

The iOS app is identifying files that aren't images as images and cluttering up that tab in the app. You won't let us exclude folders from image aggregation but could we at least set which file extensions are included? Files are .avp and .avb which are Avid Media Composer project files and not images.

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  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    This issue has been resolved by our engineering team. If anyone is still experiencing a similar issue, let us know here and I will make sure we investigate. Thanks!

     

    Regards,

    Ben

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  • littlealex's avatar
    littlealex
    Explorer | Level 3
    3 years ago
    I got the email and have replied with a screengrab of the problem
  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi Everybody,

     

    This issue has been resolved by our engineering team. If anyone is still experiencing a similar issue, let us know here and I will make sure we investigate. Thanks!

     

    Regards,

    Ben

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