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ElaM's avatar
ElaM
Icon for Dropbox Product Manager rankDropbox Product Manager
3 years ago

Is Dropbox on web slow and fails often on you?

Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or fa...
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H_Prime's avatar
H_Prime
Explorer | Level 4
3 months ago

The site is woefully slow. If I move a large block of files, the folder often does not update to reflect the changes even though the files have been moved. Often times, the left column of folders doesn't even load. 

I'm using Safari on M3 MacBook Pro.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey H_Prime, sorry to hear about that! 

Do you notice this behavior only when using the Safari browser, or with others too? Can you also try an incognito tab, and let me know? 

You mentioned that this happens when you move a large amount of files. I'd love to know the size of the files you're trying to move in order for me to have as much info as possible.

Let me know more, and we'll take it from there.

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