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flew's avatar
flew
Explorer | Level 3
9 years ago
Solved

Issue with Excel - "Excel file format is not valid"

Excel file format is not valid.  Please help as unable to open Excel.
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  • Brandos's avatar
    Brandos
    9 years ago

    I think I found the solution.

    If you disable the office dropbox add-in the problem doesn't seem to occur anymore. You can still save to dropbox via file explorer making it redundant anyhow.

    to do this, open excel, go under file, Choose "Options", and navigate to "add-ins".

    From there locate the Dropbox Add-in and right click, select "disable".

    Should stop it from being an issue.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 years ago
Brandos wrote:

it saves as a CSV format but with a .xlsx file extension

I'm seeing the opposite. When I do a Save As, specify Dropbox as the location and select CSV as the file type, it's saving the file in the XLSX format with a .csv file extension. Saving to the Dropbox folder directly, without using the Save to Dropbox functionality, the file is saved correctly.

Brandos's avatar
Brandos
Helpful | Level 6
9 years ago

So it seems it's a problem with the save as function in general in excel not just any particular file format. The function of doing a save as to a different format is not working correctly when saving to dropbox.

 

Wish we could get some support members to look at this and give us an idea on why this is happening and what fix there is if any.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Merging several posts with the same description. 

    • Brandos's avatar
      Brandos
      Helpful | Level 6
      9 years ago

      Do we have any new information on this issue. I don't see any solutions being presented. All I have is workarounds.

  • amara21's avatar
    amara21
    Explorer | Level 3
    7 years ago

    There is a huge number of MS Excel issues and errors that stops users to access their work and waste their time and I am among those users. While I was working a message appears that’s says Excel file is not in a recognized format.

    Oh no…Excel file is not recognizing the format, how will I work now. Yeah, the wordings matched with yours. But I found the solutions to fix this issue, you want to know how? Look below:

    1. Utilize the MOC.exe File
    2. Open file from within the Excel
    3. Try disabling the Add-ins

    These are just the starters get full information on Excel File Format Is Not Valid.

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