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flew's avatar
flew
Explorer | Level 3
9 years ago
Solved

Issue with Excel - "Excel file format is not valid"

Excel file format is not valid.  Please help as unable to open Excel.
  • Brandos's avatar
    Brandos
    9 years ago

    I think I found the solution.

    If you disable the office dropbox add-in the problem doesn't seem to occur anymore. You can still save to dropbox via file explorer making it redundant anyhow.

    to do this, open excel, go under file, Choose "Options", and navigate to "add-ins".

    From there locate the Dropbox Add-in and right click, select "disable".

    Should stop it from being an issue.

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