Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
flew
9 years agoExplorer | Level 3
Issue with Excel - "Excel file format is not valid"
Excel file format is not valid. Please help as unable to open Excel.
- 9 years ago
I think I found the solution.
If you disable the office dropbox add-in the problem doesn't seem to occur anymore. You can still save to dropbox via file explorer making it redundant anyhow.
to do this, open excel, go under file, Choose "Options", and navigate to "add-ins".
From there locate the Dropbox Add-in and right click, select "disable".
Should stop it from being an issue.
Tombromgrove
8 years agoNew member | Level 2
Hi there
I am all of a sudden having the same problem, using Excel 2016 pro. I have removed the dropbox add in adn tried saving in different formats. This is a real problem for a company that uses spreadsheet after spreadsheet, any updated fixes welcome. Thanks
Mark
Super User II
8 years agoI can almost certainly say the issue is not Dropbox, but, the fact that the file structure is too big.
Windows can usually only access files or folders when the total number of characters is less than 250. So, without counting I think thats the issue. You need to make the folder structure smaller (e.g. 'Bromgrove Iraq Ltd' to maybe just Bromgrove and next way to 'Out of Country' etc.)
Windows can usually only access files or folders when the total number of characters is less than 250. So, without counting I think thats the issue. You need to make the folder structure smaller (e.g. 'Bromgrove Iraq Ltd' to maybe just Bromgrove and next way to 'Out of Country' etc.)
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!