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Large File Download keeps Failing
I'm trying to download a shared file sized over 30GB. The download keeps failing. It reaches the end but says it failed and isn't the same file size. I tried on different browser, incognito, no diff...
- Hey ab37, and welcome to our Community!
Right now, it's not possible to download folders that contain more than 10,000 files or are larger than 20 GB via the web interface.
Have you tried syncing the files to your computer using the Dropbox desktop application?
If you're trying to download from a shared link to a folder, you can click on the "Save to my Dropbox" option to add a copy of the files to your Dropbox account.
I hope this clarifies things! If you need anything else, give me a shout!
Walter
Dropbox Community Moderator
Dropbox Community ModeratorSorry to jump in here, but have you considered asking the owner of the file to zip or compress it somehow to drop its size before sharing a link to it with you ab37?
No, I haven't asked. The owner may not be open to being flexible, but that is a possible thing to suggest.
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