Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

AaronB's avatar
AaronB
Explorer | Level 4
4 years ago
Solved

Links to newly created folders have changed from past???

Hi,   I noticed a few days ago that when I go to share a newly created folder to a client (I just send a link, most don't have accounts), the links have changed from what they were and after the ...
Preview
Share
Shared Links
sort
  • Nancy's avatar
    Nancy
    4 years ago

    Welcome to our forum, AaronB!

     

    Due to security reasons, I can’t access the shared links you’ve provided; let’s have a look into this, though.

     

    Do your clients receive any kind of error when opening the shared links you sent above? If so, I’d like you to send me a screenshot of it in this thread. 

     

    Let me know when you have more updates.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Welcome to our forum, AaronB!

 

Due to security reasons, I can’t access the shared links you’ve provided; let’s have a look into this, though.

 

Do your clients receive any kind of error when opening the shared links you sent above? If so, I’d like you to send me a screenshot of it in this thread. 

 

Let me know when you have more updates.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!