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Shared Links
219 TopicsI shared a video with someone else, but they can only preview the first two hours.
Device (Acer Nitro 5) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) Syncing Status ("Up to date") Question or Issue I linked a large mp4 video file (2:04:00, 8.6 GB) and the recipient tells me that it stopped at 2:00:08. The 8.6 GB is well under the file size limit, but is there a time limit on viewing? Is there something else I should be doing? I have it set up in file manager for view only and not to be downloaded.Solved101Views0likes5CommentsPassword-protected links should allow direct download without login or register
When I share a file or folder and create a password-protected link, it would be great if, when someone opens it, they arenât asked to log in or register â clicking the download button should simply download the file.124Views0likes3CommentsHow can I download a PDF file shared by a Dropbox shared link?
I received a link to a Drop Box PDF file of Drawings. I want to download it as a PDF and edit it in Blue Beam software program and save the edited files to my computer. However, when I click on the sent link the program only gives me the ability to look at the file, not download it. I joined with a Drop Box professional purchase but still can't figure out how to make this work.109Views0likes2CommentsEmbed link for audio files not working consistently (was working until last week)
Hello, Iâve been using Dropbox to host and embed audio files on external websites. The way Iâve been doing this is by changing the link format like this: Original link: [Removed as per Community Guidelines] Link Iâve been using (embed): [Removed as per Community Guidelines] I am not on a paid plan, and this method had been working perfectly fine until last week. However, since this week, the embed links suddenly stopped working. Whatâs strange is that the link works in the morning (KST), but not in the evening or night (KST). I also tested this with a brand-new free account and the same issue occurs, so it doesnât seem to be related to account lock or restrictions on my specific account. This problem is not only affecting meâother users are experiencing the exact same issue. My questions are: Is this an intentional change by Dropbox? Is there any way to resolve this? Or is this simply no longer possible for free (or all) users? I would really appreciate any clarification or advice from the community or Dropbox experts. Thank you!127Views0likes4CommentsIssues with downloading big files through a shared link
I uploaded some big files to Dropbox and installed a public link allowing download of them. When I sign out and pretend to be the public trying to download them it says they are too big to download and require transfer to a Dropbox account. If they're not to big to UPLOAD how can they be too big for the public to DOWNLOAD? I need to make these big files available to the public without risking a DDoS attack on my server.Solved530Views0likes5CommentsLarge Dropbox downloads fail at 20% and the site becomes unreachable
Device: HP Laptop 15-da0xxx Operating System/Browser: Windows 11 Dropbox App Version/Browser Version: Edge 127.0.2651.105, Firefox 129.0 Question or Issue: When trying to download or sync large files from Dropbox (either via a shared link or after adding them to my own account), the transfer consistently fails around 10â20 percent completion. I often get HTTP Error 403 in my download manager, or the download just stops. After this happens, Dropbox.com or the shared link stops loading completely for several minutes before becoming accessible again. Iâve tested this on multiple browsers, devices, and networks, and other large downloads (7GB plus) from non-Dropbox sources work fine. I even started a free trial of the Professional plan (3TB) to rule out storage limits, but the problem persists. The issue seems specific to Dropbox. I need these files urgently for work, so any insight or fix would be greatly appreciated.628Views0likes4CommentsLarge file downloads are incomplete from a Dropbox shared link
Hello, I am experiencing an issue when downloading a large .MOV file (13.7 GB) from a link a friend shared with me. The file is stored in their Dropbox and has fully uploaded on their side. When I use the shared link, I see the preview page and click the âDownloadâ button. The file downloads, but it is always incomplete, anywhere from 5 GB to 11 GB instead of the full 13.7 GB. The resulting file is corrupted and cannot be opened. Troubleshooting I have tried: Tested on three different laptops (two Windows, one macOS/Safari) Tried multiple browsers (Chrome, Edge, Safari) Used incognito/private browsing mode Tried two completely separate internet connections (WIFI) I have enough of free space on my PC In every case, the download finishes prematurely and the file size varies between attempts. This only happens with Dropbox, I can download similarly large files from other services without issue. I also noticed that when accessing the link, panels pop up prompting me to log in or upgrade from the free plan. I cannot help but wonder if these interruptions are contributing to the incomplete downloads or if this is an intentional limitation to encourage subscription. Could you please explain why the download is truncated and provide a working method for downloading the full file from the link? Is there a limitation with downloading large files from the web interface, even when using the Download button? Thank you for your assistance, Daniel163Views0likes3CommentsHow can I open a shared link from the site in Finder?
My Workflow: I often receive Dropbox links from my team through various channels â Slack, email, AirDrop, Notion, etc.To review the files, I need to open them in specific apps, since the file types donât support previews on the web. âŠAnd thatâs where things get tricky. Current Situation with Dropbox: When using the Dropbox website on macOS with Safari, I donât get an option to open the file in Finder. My current workaround is to try to locate where the file sits in our folder hierarchy and then search for it manually in Finder⊠which is such a pain. What Iâm Hoping For: Instead of flooding us with Formula 1 ads and promoting Dash (which isnât even available to me), I wish Dropbox would focus on supporting simple workflows like this: Receive a link â Open the file in my default app for that file type. No, I donât want to go to the web app, download the file, and risk creating duplicates that break the single source of truth. No, I donât want to memorize file paths 10 times a day. And no, I shouldnât have to dig into port settings or run terminal commands to make this work. Am I missing something? How are other teams dealing with this? Thanks!121Views0likes2CommentsEvery time I use a download link for a large file, I get "site unavailable" error.
Been having this issue for years now and every time I get sent a dropbox link for a large file (+5GB) I dread it because I know I can't simply click it and go work on something else and come back toa downloaded file. It's incredible that Dropbox hasn't fixed this issue in 2025. Yep, Switching browsers sometimes works. Simply restarting the download sometimes works. Clearing cookies sometimes works. Clicking "resume" as soon as it fails if you happen to be watching the download sometimes works. But why am I having to figure out all these tricks to simply download a file? No other cloud service on the planet has this issue. Why can't this be fixed?561Views0likes11Comments