We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
beyon
11 months agoExplorer | Level 3
Make available offline doesn't download files
I have installed Dropbox on a new Laptop a couple hours ago. I already created a new file and it got uploaded just fine. I'm also able to download individual files, when opening it. But when I right...
beyon
11 months agoExplorer | Level 3
Thanks for the reply. Unfortunately I didn't receive a ticket ID.
My OS is: Sonoma 14.6.1
The status is Up to date and the version is: 217.3.4297
Unfortunately I'm not able to upload a screenshot. When clicking on the paper clip icon for an attachment nothing happens and Drag n Drop doesn't work either.
- Rich11 months ago
Super User II
beyon wrote:
When clicking on the paper clip icon for an attachment nothing happens and Drag n Drop doesn't work either.
The camera icon is used for attaching a photo, not the paper clip icon. Try that, please.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!