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Forum Discussion
beyon
11 months agoExplorer | Level 3
Make available offline doesn't download files
I have installed Dropbox on a new Laptop a couple hours ago. I already created a new file and it got uploaded just fine. I'm also able to download individual files, when opening it. But when I right...
Roga41
Dropbox Staff
11 months agoHi Beyon,
If you see both icons, it can mean the files are already available both offline and online.
I hope if that helps,
Cheers
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