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Forum Discussion
Missing Pictures
Hi. I've lost some important pictures of my daughter's wedding and other events that were downloaded from my camera into Dropbox and then copied into my Mac's Photos library. This was back in 2018. B...
I uploaded my wedding pictures on here 5 years ago. I'm terrible and haven't looked at them since. I can't find them now!! I'm sure im signed in with the correct email. I don't know, maybe I purchased a plan other than basic. If I did would they be on there?
- Rich
Super User II
Jkwarman76 wrote:
I uploaded my wedding pictures on here 5 years ago. I'm terrible and haven't looked at them since.When was the last time you signed in to the account? If the account had been idle for more than a year, it would have been deleted due to inactivity. If that's the case and you tried to sign in now, you would be in a new, empty account.
The exception to this is if the account had an active paid subscription (i.e. you've been paying all this time), in which case the account wouldn't be deleted due to inactivity.
- Hannah
Dropbox Community Moderator
Hey Jkwarman76, sorry to hear about your pictures.
What Rich is saying is very true, but have you also looked everywhere?
Do you see any events related to your pictures in your events page here or your deleted files page here?
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