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MP4 files won't play. ".mp4 files are supported but something went wrong."
So I've been uploading videos to dropbox and suddenly dropbox just stopped allowing me to view the videos on the site. My other videos play fine but the ones I upload now just won't play. Anyone know...
Lusil
Dropbox Staff
Dropbox StaffHi jenny14, thanks for nudging us on this thread and I'm sorry to hear that you've recently been having this issue as well.
Although a lot of users have reported the same behavior, it may require account-specific info to be able to troubleshoot efficiently for each case.
For this reason, if you'd like us to have a better look into this with you, you can contact our Support team, or I can send you a ticket if you prefer.
Let me know how you'd like to proceed and I'll make sure to get back to you as soon as possible. Thanks again!
Hi, I'm having the same problem and have tried all the steps. I even installed firefox and tried it on there. Any help would be greatly appreciated, thanks.
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