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runruh1981's avatar
runruh1981
Explorer | Level 3
6 months ago

MP4 files won't play. ".mp4 files are supported but something went wrong."

This is the second time I have gotten this message from a file that my instructor shared. Last time was a couple weeks ago and it started working after trying a few things. Today I'm having the same...
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runruh1981's avatar
runruh1981
Explorer | Level 3
6 months ago

The error is in my post title above. I don’t know the file size as I can’t access it and I can’t speak to my instructor directly.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago
runruh1981 wrote:

I can’t speak to my instructor directly.

You will need to because that sounds almost certainly like its the issue. 

Or, you need to download the whole file locally and play it that way - which will not have the limitations of the web play back on it

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