Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

PatrickMast's avatar
PatrickMast
Explorer | Level 4
6 years ago
Solved

Need to download a expired Dropbox Transfer file

How can I retreive expired files I shared to someone else with Dropbox Transfer? Thanks! Patrick 👍
desktop
Download
Dropbox Transfer
Share
  • Walter's avatar
    Walter
    6 years ago

    Hi PatrickMast - welcome to our Community!

    If your transfer has expired, you'll be able to find the files you shared with other, in their original locations. 

    This means that they should be on your computer from which you initiated the transfer from or in your account online if you transfered files that were already within your Dropbox account. 

    I hope this points you towards the right direction and please let me know if you have any more questions Patrick; I'll be happy to follow up. 

    Happy Monday :coffee:

pioneeripentti's avatar
pioneeripentti
Explorer | Level 4
6 years ago

This came to me as suprise as well. I thought it would work like wetransfer.

Gabbarast's avatar
Gabbarast
New member | Level 2
6 years ago

I agree. There should be an option to be able to resend or create new link with the files when transfer is expired. I am now on holiday and I am not able to do my job and send a new link to my client, as the files have only been delivered with transfer. This is not good.

  • Patrick E.6's avatar
    Patrick E.6
    New member | Level 2
    6 years ago

    The replies to the above posts are absolute crap.

     

    The answer is no, we forgot to add a feature that allows you to reissue expired links and we should have kept copies of the file.

     

    I can imagine how upsetting this is, we will elevate this issue and add it as a feature.  WTF./

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!