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Forum Discussion

sitrakandriana's avatar
sitrakandriana
Explorer | Level 4
3 years ago
Solved

Not able to access backup files, get an error when trying to.

Hi, I'm not able to access my backup folder. I get an error message says: Error Something went wrong. Do not be afraid. Your files are safe and Dropbox is notified. Go to our status page to check if...
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Error Messages
  • Sam DBX's avatar
    Sam DBX
    3 years ago
    Hi Everybody,
     
    We experienced a temporary issue where some users were unable to access their backup folders. This should be fully resolved now, and no files were lost.
     
    Let us know if you have any issues,
    Sam 
Tailspin1's avatar
Tailspin1
Explorer | Level 4
3 years ago

Yes:

claudia silva's avatar
claudia silva
Explorer | Level 3
3 years ago

It's exactly that that happens with my account...

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