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Forum Discussion
"Online Only" files now show file sizes of "zero KB" ???
About a week ago, for some reason all my "online only" files in my dropbox computer app suddenly changed the file sizes from the actual sizes to "zero KB"... I have two different Mac computers runni...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey paulieb, thanks for joining our Community!
This is actually how Smart sync works. When files are switched to 'online-only', they stop taking up space on your hard drive, so they become placeholder files, with 0 kB size.
Only when the files are synced locally, will they show their physical (actual) size.
Perhaps Smart sync wasn't actually doing its job before and your files were still taking up space on your disk?
Did you see a change on your disk usage after this?
Keep me posted!
This is actually how Smart sync works. When files are switched to 'online-only', they stop taking up space on your hard drive, so they become placeholder files, with 0 kB size.
Only when the files are synced locally, will they show their physical (actual) size.
Perhaps Smart sync wasn't actually doing its job before and your files were still taking up space on your disk?
Did you see a change on your disk usage after this?
Keep me posted!
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