Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Only one tab displaying in spreadsheets stored on Dropbox
This morning when we open our spreadsheets on dropbox only one tab is being displayed and we can't access the other tabs on the sheet , if we download the file and open it all tabs are displayed. The...
Hi everybody,
Our team has made some changes, so please let us know if you're still having issues.
To clarify: there is no data corruption (i.e., we are not treating the sheets as a range within a single file). This behavior seems to be our Google editor deprecation banner "hiding the sheets tab," and we'll be adjusting this soon.
Thank you for your feedback!
Sam
Hi Hannah
Thanks for getting in touch. The problem is happening when we try to open the files through google sheets through dropbox. We can only see one tab. when we download the file locally we can see all the tabs and have full functionality. If we try to open in Excel for the web through dropbox we can see all the tabs but we can't edit the file in any way.
It seems like some setting has changed in dropbox overnight
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi everyone, I'd to know a few more details about this matter. What version of Chrome are you currently running?
Is this the preview of the Excel file on the Dropbox site, or the file after you open it using Excel on the web?
Do you have any extensions in your browser that could prevent certain scripts from running, or any custom DPI, zoom or multiple monitors set up?
This was never a problem until I went to log on today, nothing has changed on my computer overnight. The issue is obviously coming from your end, my coworker in another office is having the same issue this morning. This needs sorted asap. Its obviously an internal issue your end. I need to work of a live version of spreadsheets not a downloaded one.
I am having the same issue - using dropbox via chrome to try open Google Sheet. Only change is the "Starting 1 March 2024, Google editors won’t be available in Dropbox. Ask the file owner to convert it to another format" message!
Is there a solution to this yet? Our office is struggling to work without being able to access the tabs within our documents
Echoing Craoibhin's comments above.
In response to your questions:
Is this the preview of the Excel file on the Dropbox site, or the file after you open it using Excel on the web?
-I'm opening the file using Excel on the web
Do you have any extensions in your browser that could prevent certain scripts from running, or any custom DPI, zoom or multiple monitors set up?
-No, I haven't changed or added any new extensions and I'm running 120.0.6099.63 (Official Build) (64-bit)Jay, can we have update please on where you are at with the issue? We really need it addressed urgently or at the very least an update
This issue was called out yesterday by another member.
When I try to open a shared Excel document from DropBox, it opens it in a browser window using Google Sheets and could edit from there. I do not pay for Microsoft Office so I cannot edit from there. My hands are tied as of right now and I need to access all of my tabs.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
