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maireadsullgolf's avatar
maireadsullgolf
Helpful | Level 6
3 years ago
Solved

Only one tab displaying in spreadsheets stored on Dropbox

This morning when we open our spreadsheets on dropbox only one tab is being displayed and we can't access the other tabs on the sheet , if we download the file and open it all tabs are displayed. The...
Microsoft Office
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  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everybody, 

     

    Our team has made some changes, so please let us know if you're still having issues. 

     

    To clarify: there is no data corruption (i.e., we are not treating the sheets as a range within a single file). This behavior seems to be our Google editor deprecation banner "hiding the sheets tab," and we'll be adjusting this soon.

     

    Thank you for your feedback!

    Sam 

     

LuNoel's avatar
LuNoel
Helpful | Level 5
2 years ago

I cleared my cache and browser history in Chrome a number of times. I just tried to open in the Microsoft Edge browser and the same result, only the first tab opens. Did you guys try to open via the link I sent previously? 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I see, thanks for the additional info LuNoel 

 

Would it be OK if we sent you an email to look further into this issue internally? 

  • LuNoel's avatar
    LuNoel
    Helpful | Level 5
    2 years ago

    Did you open the excel workbook that I gave you a link for on your end?

    Did all the tabs open?

    • Yes, you can email me at [removed per the Dropbox Community Guidelines]. However, I am going out of town for Christmas and will not be able to review same until after the first of the year.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey LuNoel, in this case, I would suggest reaching back out to us on this thread, when you're available again, because if we open a ticket now and it remains unanswered for a few days, it will get closed.

     

    So, whenever you're ready, please let us know and we will send you an email right away!

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