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LITMANEN
2 years agoExplorer | Level 3
Opening a file from Dropbox in a third party app displays files slowly, sorting incorrect
I'll try to explain the strange behavior of Dropbox. Please also note that English is not my native language. Windows 10x64 system. About three days the following happens. If I run Windows Explorer (...
Hannah
Dropbox Community Moderator
2 years agoHey LITMANEN, thanks for the additional info.
The fact that the issue remains when the Dropbox app is closed, does make me think this is not completely Dropbox related, but I do see your other points, so let's see what we can find out.
How many files do you have in your Dropbox folder?
LITMANEN
2 years agoExplorer | Level 3
As I already mentioned, after Dropbox is closed, at least three processes remain in the computerās memory. So closing Dropbox doesn't free my computer from its influence.
Indexing after reinstalling said 52.000 files. In different folders of course. 6 Gb in total. However, yesterday I reduced their number and reorganized them by placing them in different folders by year. This did not affect anything, the behavior did not change.
Anyway, some more info.
Today I uninstalled Dropbox again for the experiment I was asked to do above. I worked without it for some time. Then I decided to check Windows updates and noticed error 0x80070643. I looked at what the error was and corrected it (manually resizing the recovery partition) and installed the latest update. Then I installed Dropbox again. Now I have version 196.3.6775
After reinstalling Dropbox, opening files works fine.
I'm not attributing the Windows update bug to Dropbox. And at this moment I cannot definitely say that the problem has been solved. I need time to check, I'll let you know more precisely tomorrow.
Also, my second computer has the same problem with Dropbox. And by the way, the same error occurs in Windows Updates. I need to repeat all my actions there too.
- LITMANEN2 years agoExplorer | Level 3
But today everything is back as it was. I think that it worked normally before the first reboot. The problem is not solved and I have no more ideas.
Files are loading slowly in the "Open" window. Whereas in Windows explorer it is displayed instantly. - LITMANEN2 years agoExplorer | Level 3
Early access was OFF.
196.3.6775 was installed via DropboxInstaller downloaded from dropbox.com
Also I wrote above "various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995."
- Rich2 years ago
Super User II
LITMANEN wrote:
Also I wrote above "various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995."
Any version number with .3. in the middle is a Beta version. I think Hannah just wants to make sure you're on the latest stable version (any version with .4. in the middle) before proceeding any further.
- LITMANEN2 years agoExplorer | Level 3
191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
Now it seems to me that reducing the number of files improves the situation. However, when I press Ctrl+O and have to wait for the most recent files to be at the top, it drives me crazy.
I already realized that no one has encountered this, so Iām looking for a solution on my own. Maybe I'll clean out Dropbox and add files little by little.
- Rich2 years ago
Super User II
LITMANEN wrote:
191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
What version are you on NOW? Not what versions have you tried. If you're currently on a version with .3. in the middle, follow Hannah's instructions for getting back on a stable release, which has .4. in the middle.
- LITMANEN2 years agoExplorer | Level 3
Ok look, I uninstalled my 196.3.6775, restarted PC, I did all those steps, then i went there and installed a new version. And this is surprise surprise 196.3.6775. And yes, Early access was OFF and is OFF and I never turned it on.
But for the previous 2 days I installed all those versions with 3 and 4 in the middle, none of them helped me. And now I`m going to download and install 195.4.4995 just because 4 in the middle
- LITMANEN2 years agoExplorer | Level 3
195.4.4995 did not help. When I press Ctrl+O or File -> Open it looks as if the files are being downloaded from somewhere. Scrolling is slow and sorting is incorrect. After some time, the files are sorted correctly. However, scrolling still occurs in jerks. I canāt scroll straight to the end of the list; the list slows down and freezes.
I wonder what is the oldest version of Drobox that I can install?
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