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Forum Discussion
LITMANEN
2 years agoExplorer | Level 3
Opening a file from Dropbox in a third party app displays files slowly, sorting incorrect
I'll try to explain the strange behavior of Dropbox. Please also note that English is not my native language. Windows 10x64 system. About three days the following happens. If I run Windows Explorer (...
Hannah
Dropbox Community Moderator
2 years agoHey LITMANEN, are you still on the beta version of the app (196.3.6775)?
If so, please go to your account settings here and turn off the "early releases" option.
Then install the app again from this link and let me know how it goes.
LITMANEN
2 years agoExplorer | Level 3
Early access was OFF.
196.3.6775 was installed via DropboxInstaller downloaded from dropbox.com
Also I wrote above "various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995."
- Rich2 years ago
Super User II
LITMANEN wrote:
Also I wrote above "various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995."
Any version number with .3. in the middle is a Beta version. I think Hannah just wants to make sure you're on the latest stable version (any version with .4. in the middle) before proceeding any further.
- LITMANEN2 years agoExplorer | Level 3
191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
Now it seems to me that reducing the number of files improves the situation. However, when I press Ctrl+O and have to wait for the most recent files to be at the top, it drives me crazy.
I already realized that no one has encountered this, so I’m looking for a solution on my own. Maybe I'll clean out Dropbox and add files little by little.
- Rich2 years ago
Super User II
LITMANEN wrote:
191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
What version are you on NOW? Not what versions have you tried. If you're currently on a version with .3. in the middle, follow Hannah's instructions for getting back on a stable release, which has .4. in the middle.
- LITMANEN2 years agoExplorer | Level 3
Ok look, I uninstalled my 196.3.6775, restarted PC, I did all those steps, then i went there and installed a new version. And this is surprise surprise 196.3.6775. And yes, Early access was OFF and is OFF and I never turned it on.
But for the previous 2 days I installed all those versions with 3 and 4 in the middle, none of them helped me. And now I`m going to download and install 195.4.4995 just because 4 in the middle
- LITMANEN2 years agoExplorer | Level 3
195.4.4995 did not help. When I press Ctrl+O or File -> Open it looks as if the files are being downloaded from somewhere. Scrolling is slow and sorting is incorrect. After some time, the files are sorted correctly. However, scrolling still occurs in jerks. I can’t scroll straight to the end of the list; the list slows down and freezes.
I wonder what is the oldest version of Drobox that I can install?
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