Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

kevlevy's avatar
kevlevy
New member | Level 2
1 hour ago

When I select a PDF file in my Dropbox notifications (MAC) it opens twice on the web.

When i select a PDF file in my Dropbox notifications (MAC) it opens twice in my web browser... why?

File access
Preview
Web

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Hey there, kevlevy​​, welcome to our Community!

    Can you clarify when you first noticed this behavior? Does this happen with all your .PDF files or just some of them? 

    It might sound trivial, but have you tried restarting your device? Any additional information or screenshots demonstrating the steps you followed are more than welcome!

    Let me know more, and we'll take it from there!

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!