Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Craig C.4's avatar
Craig C.4
New member | Level 1
11 years ago
Solved

Picture size is much smaller when downloading it from the site?

I uploaded pictures 2400 pixels high, but when downloaded from Dropbox they are only 860 pixels high.
desktop
Download
sort
  • Kaz's avatar
    Kaz
    11 years ago

    Hi guys!

    Dropbox uploads your photos in full resolution. However, when photos are previewed in an app or webview, we show you a scaled down version for faster loading. If you’d like to view your photos in full resolution, I would recommend downloading the photo using the Dropbox client or using the download button.

Craig C.4's avatar
Craig C.4
New member | Level 1
11 years ago

I have a Dropbox app & folder on our iMac desktop, and I also use Dropbox online. I uploaded a folder of large images, but when I download them they are smaller (1200 pixels), using the email link created by Dropbox for that folder. I must be downloading the previews, instead of the actual images. I'm a portrait photographer, so I need to ensure that our customers can download full-size images when we send them an email link.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!