Forum Discussion

Tara K's avatar
Tara K
Explorer | Level 3
3 years ago

Preview Pane not working

Why can't I quickly view my pdf files in drop box? This is so annoying to have to open each file in order to view them. 
desktop
Preview
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Tara K, sorry to jump in here, but could you clarify if this happens with online only files or if it's about files that are available offline on your computer? 

Tara K's avatar
Tara K
Explorer | Level 3
3 years ago

Its when I view them within my file explorer

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Tara K , can you send us a screenshot of your files the way they appear in the Dropbox folder at the moment?

     

    Also, feel free to let me know the icons that you see next to these files. When you right click on them, do you have the option to make them available offline or online-only?

    • Tara K's avatar
      Tara K
      Explorer | Level 3
      3 years ago

      Just let people know to chat with someone for this problem. I am working with someone now

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