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JPG Files don't display in File Explorer Preview Pane
I found I had the same issue as this person...
JPG Files don't display in File Explorer Preview Pane | The Dropbox Community
Any JPGs in my dropbox would not show up in my Windows 10 File Explorer preview pane.
All other folders on my PC worked fine.
Copied the JPGs from my Dropbox folder to any non-dropbox location and they worked fine.
SOOOO
As per the suggestion in the above mentioned post, I deleted dropbox, reinstalled it, and re-sync'd all the same files. They work fine now.
A pain, and no reason why this happens, but I wanted to share incase others run into this.
Hi there, mikegiovinazzo, and thanks for reaching out to our Community.
We really appreciate your sharing your experience with this and how you managed to resolve it.
If there's something else we can help you with, let us know.
Have a great day!
3 Replies
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- Hannah
Dropbox Community Moderator
Hi there, mikegiovinazzo, and thanks for reaching out to our Community.
We really appreciate your sharing your experience with this and how you managed to resolve it.
If there's something else we can help you with, let us know.
Have a great day!
- Theresa
Community Manager
Hi mikegiovinazzo and welcome to the Dropbox Community 😊. Hey, thank you so much for sharing this, it’s people like you who keep our Community thriving! 🙌✨
On a separate note, I’m Theresa, one of the Community Managers here at Dropbox 👩💻. I’d love to hear how you use Dropbox in your daily life! If you’re open to sharing... I’m all ears 👂🎧.
I’m always fascinated by different workflows, and who knows? You might inspire some tips we can share with others, or even spark ideas to pass along to our internal team 🤗💡.
T 😺 (Dropbox Community Manager)
Just wanted to add to this conversation in case anyone else reading this wasn't able to get their previews to work. I was experiencing the same problem since the February 2025 update with files / images / videos not previewing properly in the Windows explorer preview pane. Even after re-synching and re-indexing all of my files, I was still having the issue. The only workaround I was able to find was to "opt out" of the latest update and revert to the old version.
Here is a link that tells you how to do that: https://help.dropbox.com/installs/dropbox-for-windows#How-to-optout-of-the-Dropbox-for-Windows-update
I did have to re-synch everything again, but all of my files seem to be previewing as normal now.
Hopefully Dropbox can get this issue sorted in the future, but as of now I will be sticking with the old version. Hope this helps someone!
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