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Problem searching for files in dropbox iOS ipad
Since the last update of the app, searching for files (by name) never shows any result.
Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4).
In previous versions it worked fine...
Tried again today and guess what: it works again. On iPad and iPhone.š¤
Thank you, Megan. I just received an e-mail from Anton. Heās suggesting the same steps Iāve done multiple times. However, I did them again, and replied to him with a screencast to show him that the search still doesnāt work. Iām really hoping someone can resolve this for me soon.
Megan,
Theyāve dropped the ball again. Can you please help me with this issue??
Theyāve dropped the ball again. Can you please help me with this issue??
- Megan
Dropbox Community Moderator
Hi amyonline15, happy Friday!
I checked, and it seems you just got a reply back. Did you have a moment to check this?
- Yes. I just saw it. But I donāt think heās understanding my issue. He says that I have to have Dropbox Professional to search for files. Iām really hoping this isnāt true, as Iāve used this plan for YEARS now. Iām literally typing in the NAME of a file or folder, that is CLEARLY there, and itās not being found.
- Dropbox app version: 284.2.2
iOS 15.5 - Jay
Hi amyonline15, we appreciate the update. We'd recommend continuing your communication with the support agent via email, as they are a part of the specialist team which could assist you in more detail than we can provide on the community.
- Yes, I understand that. But Iām not getting the help I need! I wish I could speak to him on the phone. This is so frustrating. Surely someone can call me.
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