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Problem searching for files in dropbox iOS ipad
Since the last update of the app, searching for files (by name) never shows any result.
Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4).
In previous versions it worked fine...
Tried again today and guess what: it works again. On iPad and iPhone.🤔
Megan,
They’ve dropped the ball again. Can you please help me with this issue??
They’ve dropped the ball again. Can you please help me with this issue??
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi amyonline15, happy Friday!
I checked, and it seems you just got a reply back. Did you have a moment to check this?
- Yes. I just saw it. But I don’t think he’s understanding my issue. He says that I have to have Dropbox Professional to search for files. I’m really hoping this isn’t true, as I’ve used this plan for YEARS now. I’m literally typing in the NAME of a file or folder, that is CLEARLY there, and it’s not being found.
- Dropbox app version: 284.2.2
iOS 15.5 - Jay
Hi amyonline15, we appreciate the update. We'd recommend continuing your communication with the support agent via email, as they are a part of the specialist team which could assist you in more detail than we can provide on the community.
- Yes, I understand that. But I’m not getting the help I need! I wish I could speak to him on the phone. This is so frustrating. Surely someone can call me.
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