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Tobiasbryld's avatar
Tobiasbryld
New member | Level 2
10 years ago
Solved

problem with downloading big video from Dropbox

Hi, i have created a movie, and sent it to my computer over dropbox. The movie file is 4.1 GB, so it is pretty big. Every time i press download on my computer, it never completes the download, and i can't get the file from Dropbox over to my computer

 

please help, i need this very much

 

Thank You

  • Mark's avatar
    Mark
    10 years ago
    You can press 'add to my Dropbox' if you have enough quota. If you dont then it may give an error, but, I'm not 100% sure now.

    If not I'm afraid you may struggle if your ISP is flaky - the issue is (sadly) all to do with how well the ISP can handle large files.

7 Replies

  • Tobiasbryld's avatar
    Tobiasbryld
    New member | Level 2
    10 years ago

    But what if i got the file from a link? so the file is shared to me

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 years ago
    You can press 'add to my Dropbox' if you have enough quota. If you dont then it may give an error, but, I'm not 100% sure now.

    If not I'm afraid you may struggle if your ISP is flaky - the issue is (sadly) all to do with how well the ISP can handle large files.
  • Tobiasbryld's avatar
    Tobiasbryld
    New member | Level 2
    10 years ago

    Hi Mark,

    So am i ment to synchronize from Dropbox.com to my application on my computer?

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 years ago
    You dont have to, no, but if you have a poor internet connection it is a suitable work around
  • SoloMail's avatar
    SoloMail
    New member | Level 2
    3 years ago

    Video file (13.8 gb) will not download completely. Downloads approx 12.2-12.8gb then it shows complete, but the video is missing approx 15 minutes. Have tried Firefox, Chrome, day and nighttime, different Mac computers. I am in CA. Friend in Maryland downloads file on first try.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Where and how are you downloading it?

     

    Note that if it is downloading and opening the file itself is correct and working - so you and the other person are doing it differently. If the file was actually missing a few gb of data you'd get an error and it wouldn't play. 

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