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Problems syncing, stalled on indexing while using my Mac.
I've also tried all the suggestions in this discussion: https://www.dropboxforum.com/t5/Create-upload-and-share/Desktop-app-is-stuck-at-indexing-for-days/td... and have uninstalled and re-installed t...
yes I do. Do I have to download each file and move it into the new dropbox? Is there a way to copy folders rather than each file? It's been several months now that my files haven't been syncing.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorDid you ensure that the desktop app is fully up to date and not still syncing first bb-black?
how do I do that?
It says Dropbox (3-6-24 2/31 PM)
It seems to be syncing well but I've lost many files and folders from my dropbox on my laptop.
- Walter
I don't see any syncing icons on your files in your screenshot bb-black
When you say it's syncing well, could you clarify if it's 'up to date' or still syncing in your menu bar?
Yes, there are green checks on all of the folders & docs in dropbox.
- Walter
So the app has finished syncing and is fully up to date now bb-black
Could you have a look at your deleted files page, the events page and the backups page and let us know if you can see any signs of your missing files and folders there?
If not, you should be looking for them locally on your device, be it in their original locations or the recycle bin.
I have found many on the deleted files and have recovered them. I haven't had time to look at whether this includes all that I need. That will take some time, but I will continue to review.
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