Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
luizfernandomiller
2 years agoCollaborator | Level 8
Re: How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
It's working now...
I force closed my Finder and I restarted my Dropbox, and the thumbnails of offline files are finally showing again.
Thanks.
Best,
1 Reply
Replies have been turned off for this discussion
- pizzamargherita2 years agoHelpful | Level 6
I confirm I also got my thumbnails back. I'm so glad this now works, it's work-life changing.
m1 max macbook pro 16, macos ventura 13.5.2 (22G91), dropbox beta 185.3.6023.
Thanks to those who finally acknowledged the issue and developed a fix. Please don't ever let this get broken again, I have a great all around experience with Dropbox!
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!