Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Mac
Preview
luizfernandomiller's avatar
luizfernandomiller
Collaborator | Level 8
2 years ago

It's working now...
I force closed my Finder and I restarted my Dropbox, and the thumbnails of offline files are finally showing again.

Thanks.
Best,

pizzamargherita's avatar
pizzamargherita
Helpful | Level 6
2 years ago

I confirm I also got my thumbnails back. I'm so glad this now works, it's work-life changing.

 

m1 max macbook pro 16, macos ventura 13.5.2 (22G91), dropbox beta 185.3.6023.

 

Thanks to those who finally acknowledged the issue and developed a fix. Please don't ever let this get broken again, I have a great all around experience with Dropbox!

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!