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meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Mac
Preview
Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
2 years ago

Thank you CharlotteR for the feedback.

 

For the ones who saw no changes, we have available the Beta Build 185.3.6023, that should have our team's work on the previews of online-only file, instead of the Beta Build 185.3.5963. 

 

If you've opted for early releases in your Settings, it will auto-update.

If you prefer to wait for the next Stable Build release, it should also include this fix.

 

Thank you, and let me know how this runs.

Sam 

 

luizfernandomiller's avatar
luizfernandomiller
Collaborator | Level 8
2 years ago

It's working now...
I force closed my Finder and I restarted my Dropbox, and the thumbnails of offline files are finally showing again.

Thanks.
Best,

  • pizzamargherita's avatar
    pizzamargherita
    Helpful | Level 6
    2 years ago

    I confirm I also got my thumbnails back. I'm so glad this now works, it's work-life changing.

     

    m1 max macbook pro 16, macos ventura 13.5.2 (22G91), dropbox beta 185.3.6023.

     

    Thanks to those who finally acknowledged the issue and developed a fix. Please don't ever let this get broken again, I have a great all around experience with Dropbox!

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