Forum Discussion

ColinD's avatar
ColinD
Helpful | Level 5
5 years ago
Solved

Remove Dropbox completely from my computer

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dro...
desktop
Uninstall
windows
  • Jay's avatar
    Jay
    5 years ago
    Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for clarifying that FrustratedUserB 

 

Could you also clarify which steps you're following and send us a screenshot of the exact error you're getting?

FrustratedUserB's avatar
FrustratedUserB
Explorer | Level 4
4 years ago

Steps being followed are: 

  1. Right click the Desktop folder
  2. Choose "Properties"
  3. Go to the "Locations" tab
  4. Choose to reset to default location.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for the clarification here.

     

    Can you please try the following steps, to see if they help?

     

    1. Click the Dropbox icon in your system tray.
    2. Click your profile picture or initials.
    3. Click Preferences.
    4. Click the Accounts tab.
    5. Press 'alt+H'keys and at the same time click the Reset OS folders locations button.

    6. Click 'Continue' to proceed.

  • FrustratedUserB's avatar
    FrustratedUserB
    Explorer | Level 4
    4 years ago

    Thanks for this. I assume that I will need to re-install Dropbox first. 

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