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Forum Discussion
TAMINOPROD
2 years agoHelpful | Level 6
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when we share links. The "Continue with download only" button is easily missed, especially by older clients, making us look unprofessional. It's frustrating that such a customizable platform has this issue. We hope for a solution soon!
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- Jay2 years ago
Dropbox Community Moderator
Thanks for the info. You could try following these steps to force the Dropbox site to immediately download the file, without seeing this preview page.
Would this satisfy your requirements?
- TAMINOPROD2 years agoHelpful | Level 6
Hey Jay
Yes of course here's an example Link of how I would like to send my Videos or Images to Clients: [Removed as per Community Guidelines]
And here are two pictures on what happens when you press download and don't have an account:it would be perfect if that popup would not come up and we could just download the files without any account and popup.
- Jay2 years ago
Dropbox Community Moderator
Hi TAMINOPROD, thanks for bringing this to our attention.
Could you attach a screenshot showing what you're describing?
Are you sharing a link to a file or folder?
This will help me to assist further!
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