Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ChristopherBell's avatar
ChristopherBell
Explorer | Level 3
2 years ago
Solved

Right click menu in File Explorer is missing option to open file in browser

There used to be an option to open a file in Dropbox in your browser, but for some reason it's disappeared: I can copy the Dropbox link and paste it into my browser to view it that way, but ...
desktop
dropbox business
Preview
  • Nancy's avatar
    Nancy
    2 years ago

    Hope it’s OK if I chime in, @ChristopherBell! I may have missed it, but did you reinstall the Dropbox app on your computer and the option is still not showing? 

     

    Out of curiosity, do you have any other computers with the desktop app installed? Is the option missing from them, too?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hope it’s OK if I chime in, @ChristopherBell! I may have missed it, but did you reinstall the Dropbox app on your computer and the option is still not showing? 

 

Out of curiosity, do you have any other computers with the desktop app installed? Is the option missing from them, too?

hudsonatlantic's avatar
hudsonatlantic
New member | Level 2
2 years ago

We are having the same issue. please advise

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!