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Right hand side column is being cut off for a Dropbox file on my device.
Free version
I have a file on my computer with three columns that was always visible in my dropbox completely. Now the right hand column is being cut off in the Dropbox version only. I have not changed any of my settings.
23 Replies
view group actin search are the items up top
no menu bar
- Nancy
Dropbox Community Moderator
Stevenginz, to clarify, are you looking at the top-right corner of your screen, where your clock settings should be showing, too?
You can also double check how the Dropbox icon should be showing in your menu bar here.
- 3 column table done in word and password protected
Used to see 3 columns now see 2
Created on desktop MAC
3rd/ right column cut out when yponing dropbox on my iphone - Jay
Hi Stevenginz, could you attach a screenshot while hiding all the personal information, in order to understand what you're experiencing?
sorry can't do that, but it won't add anything new, right sided 3rd column is gone remotely
- Walter
I'm afraid the issue is still not clear to us without a screenshot Stevenginz
If you can't add one here, may we reach out via email to have a further look internally?
- It’s a password-protected file, but I cannot share. I’m not sure how that would help to understand the fact that the right hand column is cut off on my iPhone and it is present on my desktop. It’s a simple as that will show information on the right is missing on my iPhone.
BenDBXCommunity Manager
Hi Stevenginz,
Without more information such as file type and a screenshot, we don't have enough information to assist you further. At this point, it's best that we reach out via email to gather more information. Would you mind if we sent an email do the address you used to sign up for the Community?
Thanks,
Ben
- Thanks I was hoping for that after my initial contact. It’s a word document and if there’s nothing you can do to help without seeing the document then I guess I’ll just have to retype it. Thank you.
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