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Stevenginz
1 year agoExplorer | Level 3
Right hand side column is being cut off for a Dropbox file on my device.
Free version I have a file on my computer with three columns that was always visible in my dropbox completely. Now the right hand column is being cut off in the Dropbox version only. I have not chan...
Stevenginz
1 year agoExplorer | Level 3
Thanks I was hoping for that after my initial contact. It’s a word document and if there’s nothing you can do to help without seeing the document then I guess I’ll just have to retype it. Thank you.
- Nancy1 year ago
Dropbox Community Moderator
Stevenginz, keep in mind that you can hide the contents of the document that you don’t want us to see via screenshot (we didn’t ask for the actual document).
Even via ticket, we’ll need a visual (screenshot) to see the exact issue you're having and troubleshoot further.
Let me know if that’s alright and we can proceed with your email/ticket.
- Stevenginz1 year agoExplorer | Level 3
ok
not sure how to hide it and show it
we can e mail
make any questions clear for a MAC novice
- Walter1 year ago
Dropbox Community Moderator
Thanks for the cooperation Stevenginz
I've just sent you an email to investigate, so please have a look at your inbox and we'll take it from there.
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