Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
ummhumm
3 years agoNew member | Level 2
Saving Videos from DB to iPhone and Uploading to YouTube.
Hello Everyone,
I am sure I am in the wrong place, but does anyone have any experience with issues of downloading a video from DB to your iPhone, then uploading the video to YT? I don't have any...
Megan
Dropbox Community Moderator
3 years agoHi ummhumm, let's jump into this!
If I understand the situation correctly, it sounds like you can see the files locally in the device when you open your library, it's just when you try to upload them to YouTube that you have issues, right?
if not, feel free to correct me.
Now, if the files download and you can see them on your phone, then it'd be outside of the scope of our Support, I'm afraid.
Since the videos download locally from Dropbox without an issue, and you can see them in your library, I believe the issue lies on the YouTube end.
Even though I can't exactly guide you, maybe try clearing the YouTube's cache, or try uninstalling, then re-installing it. In any case, I do think it's best that you contact YouTube and ask for more guidance.
I hope this clarifies!
ummhumm
3 years agoNew member | Level 2
Hi Megan, yes, you understand correctly! I didn't think I was in the right place, but there is nothing available for my unique situation! I have tried deleting and reinstalling the YT app, but there is no change. It is sooo strange!
Anyway, thanks for your reply... Hopefully it will sort out!
Erin
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!