We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Taylor B.7
8 years agoExplorer | Level 4
Smart sync just started downloading everything to local
I have a folder with 8,000 large files. While I was working (but nowhere near the folder nor the files contained therein) I suddenly started getting notifications of "Smart Sync Download" and that al...
- 8 years agoIn cases where you see files downloaded from Dropbox to your computer that were previously online-only, and you didn’t open or change the files, this could be caused by another application. Some applications need to look at your files to work, and that makes Dropbox download the files.Please take a look at our article here for more details on why you are experiencing this issue.Let me know if this helps or if you have any further questions!
Norah
Dropbox Staff
8 years agoAs the issue has been resolved, the reasons on why you were experiencing this issue could be many, however, keep us updated if anything further comes up.
Have a great week ahead!:slight_smile:
Taylor B.7
8 years agoExplorer | Level 4
You say "the reasons on why you were experiencing this issue could be many" - just curious as to what some of those reasons might be?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!