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Some of my files show up as zero bytes
When I save file, the file will appear in my DropBox, but when I open it the file is completely blank or only kept an older version of the document. I realized some of these "saved" items are being saved as Zero bytes. I am not sure why this is happening.
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- Jay
Dropbox Community Moderator
It does sound like the files were either edited or changed in some way when synced to Dropbox.
Does the version history of the file show the original file at some point?
No, there's only the one "Added" entry. Here's a shot of a file that is zeroed out, and has no changes reported since it was "Added" in 2019.
However, another file in the same folder, a JPEG export of the same PSD, is absolutely fine... but, curicially, it shows as "Added" in 2013.
Given that this JPEG file was exported from the original PSD (and stored in the same folder the whole time), it doesn't make sense that it was made in 2013 and the source PSD was made in 2019. I recall making this file when I worked at Last.fm... in 2013.
So, it appears that Dropbox has lost and forgotten the original 2013 PSD file and presumed that this empty, zeroed-out 2019 placeholder PSD file is an original.- Jay
This could mean that this is a different file to the original, which could've been deleted, so it would be a different file (hence no version history).
It could be visible as a separate file if you click 'Show deleted files' via the ellipsis at the top.
Afraid not... just the two files in here when I enabled deleted files.- Jay
Thanks, it's possible that the file was deleted outside of the recovery period, so it isn't possible to view it from there.
If you enter the file in the search bar, can you see any other copies of it?
Is the problem ever going to get fixed? I am just running in to it again where my git repo didn't replicated correctly. So now what do I do?
- Jay
Hi idontgetoutmuch, what behavior are you experiencing? Have you checked that the files were successfully uploaded originally on the site, and checked the events page?
I have many files that show as 0 bytes but when I click "make available offline" then show the correct size and have the correct content. Fine if it's the odd file but I have thousands of such files.
I am trying to download the whole directory as a zip file and then unzip it. It's very big and taking its time.
So now I have all the files with the correct size but the modes are different - sigh
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