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dylanroscover's avatar
dylanroscover
Helpful | Level 6
6 years ago

Sparsebundle corrupted via sync; no longer able to open

For those unfamiliar, Sparsebundle is an encrypted disk image format by Apple that can grow or shrink it's file size depending on it's contents. It appears as a disk image in macOS; in reality it's a...
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dylanroscover's avatar
dylanroscover
Helpful | Level 6
6 years ago

I just tried running Dropbox Rewind and received the following error:

"Couldn't rewind this folder. Try again or let us help"

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for the follow up, Dylan.

 

I'm not sure if this is the case, but this error could be due to the folder's size or amount of files that the folder contains. 

 

In any case, I've found your existing ticket on our system and passed your comments there while also giving a bump to the ticket's priority so you should be hearing from an expert soon.

 

Let me know if there's anything else I can assist with in the meantime. 

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