Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
yeetandco
7 years agoExplorer | Level 4
STILL can't get my Dropbox photos to show up in my Android gallery
I've read all the related forum posts dating back to 2012 with no avil.
Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files. Today I started uploading some of these pictures to instagram, so I first selected a folder and 'saved to device'. This did not show these pictures in my Android Gallery app where I need them to be despite saving them to folders with gallery pictures in them. So I selected individual pictures, used the same process and still they are not showing. I found a workaround online by selecting a single picture, clicking 'export to' then selecting instagram. While this did work, it only works for single pictures and I still can't see them in my gallery.
I am now trying to upload multiple pictures to instagram in a single 'carousel' post, but I am unable to select 'export to' instagram with multiple selected.
I need to find a way to get my pictures to show up in my Android gallery. I have already looked into the left 'Photos' tab of Dropbox and non of the pictures in my folders show up there, so I am unable to add them to a sub folder named 'Photos' (This was the best solution according to other online users)
Any help avaliable for this?? Thanks
44 Replies
Replies have been turned off for this discussion
- Lusil6 years ago
Dropbox Staff
Hey koelooptiemanna, thanks for reaching out to us and sorry to hear about your frustration.
I've moved your post here, where other users have expressed a similar concern.
Please note that our dev team is aware of this issue and are looking into it.
We'll make sure to keep you posted with any further updates.
In the meantime, let us know if you have any other questions, thanks!
- topsturner6 years agoNew member | Level 2
I have finally got a quick workaround - go out of instagram, open your File Manager (where you can see all the files on your phone), navigate to some of the pics, go back in to instagram and they magically appear in your instagram gallery. Maddening to work out but simple now I know. Hope that helps!
- Wendelin S.5 years agoNew member | Level 2
I had the same problem as described in this thread and the answer from Yek is the only workaround that worked so far.
@Dropbox-Staff: If it's still not clear what is the issue, I can provide you as well a video the next time I export my photos.
- Stoertebeker5 years agoNew member | Level 2Thanks, that worked. But I am more than disappointed with Dropbox performance not getting this fixed after such a long time. For me another reason to cancel my subscription asap.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!