Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Boris S.6
9 years agoNew member | Level 2
Super slow downloads in browser
Hello
I tried to share a file (600 MB) with someone and he told me, the download was super slow. Almost 1 hour (he has a 50MBit connection). So I tried to download it by myself and the result was t...
FILM S.
9 years agoNew member | Level 2
We have exactly the same problem. Since 2 weeks the downlaod via link/browser is extremely reduced. A 600 MB file takes 7 hours (we have a 50 MBs down line; the download use of DROPBOX is 1,4%). We have DROPBOX BUSINESS. There seems to be no interest on side of DB to solve the problem. We'll take next steps.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!