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Water-Air's avatar
Water-Air
Helpful | Level 6
2 years ago

Swiping through photos full-screen on an Android phone in the Dropbox mobile app

Hi,   I would love to be able to swipe through full-screen photos in the Dropbox folders on my Android phone.   At the moment, I have to click to open the photo to full-screen, click to reduc...
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Water-Air's avatar
Water-Air
Helpful | Level 6
2 years ago

Hi Hanna, good to hear from you too 😊

 

I've tried it all. It doesn't when I unselect all default apps and open the photos in Dropbox. And it also doesn't work when I attach the Samsung app, or the Google Photos app, or an indie app.

 

These other apps allow swiping through full-screen photos when the photos are located in my phone's photo album. But they don't allow it when the photos are located in a Dropbox folder.

 

Thanx

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi from me as well, Water-Air! Is this something that has always been happening on your Android device, or did the issue occur after an update?

 

Also, have you tried clearing the Dropbox app’s cache (via its settings) and reinstalling it? Do you see any difference after that?

  • Water-Air's avatar
    Water-Air
    Helpful | Level 6
    2 years ago

    Hi Nancy, thanks for helping me out with this. 😊

     

    I have now done as you suggested: Cleared the Cache -> Uninstalled Dropbox -> Installed it again.


    My situation is unchanged: When I want to swipe from one fullscreen Dropbox photo to the next, I have to:

    1) Swipe or click the photo to remove the fullscreen view and show a number of options for the photo at the top and bottom of the screen.

    2) Swipe the photo.

    3) Click the following photo to make that fullscreen.

    There's a slight delay in Dropbox for each of these steps, so even though I have pre-downloaded the image folder to my phone, swiping from one fullscreen Dropbox image to the next will take 2-3 seconds.

    This is a marked contrast to when I'm browsing through non-Dropbox photos. In the standard image viewer on my phone, I don't have to leave the fullscreen view to swipe through non-Dropbox photos, and I estimate that I can swipe through 15 non-Dropbox images in 2-3 seconds. Everything is fast and enjoyable.

    I would love it if I could do something to make the UX for Dropbox images on my phone as fluid and convenient as for non-Dropbox images. But I suspect that it's something in your app that just makes this viewing experience less enjoyable. If so, I hope you'll improve it as part of your otherwise wonderful service.

    😊

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