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Forum Discussion
Stuck
6 years agoHelpful | Level 5
Taking back my computer's files from Dropbox.
Unaware of the consequences, in one click I uploaded all my computer files to Dropbox. I want them out of Dropbox without deleting them from my computer. Forum answers linked me to unhelpful instruct...
- 6 years ago
Hi Stuck, thanks for joining the Community!
Are you certain that you're clicking the Dropbox icon near the clock on your machine? You can see where the icon is supposed to be on this page.
A single click should open the app, whereas a doubleclick will open the Dropbox folder.
Keep me posted!
naturedr
5 years agoNew member | Level 2
Your post was helpful but how absolutely ridiculous is it that I am having to search for answers on this forum and read through your answers to get to the icon hidden over by the clock- BUT that is still not solving my issue of what folder is backed up, as the preferences still only bring me to the 3 options of backing up my computer, desktop or documents- if I click on documents it wants to start backing up my entire 400 gig documents-
where is the option to just back up one folder in my documents?
where is the option that shows me that these folders stay on my computer no matter what (I do not want any deleting going on from dropbox to my computer)
Right clicking on the folder is an option to 'back up to dropbox' however that only opens the same vicous loop bringing me to the all or nothing option to backup all of my documents.
This is so absolutely ridiculous and infuriating- I run a business. I am a smart teck savy person, so I thought until spending the last 45 min here...! Thanks all!
Stuck
5 years agoHelpful | Level 5
Naturedr, I hear you and share your frustration. I hope you got the help you needed from administrators because I am not tech savvy. My only expertise was in translating my understanding of admin instructions into clearer word pictures. Good luck getting your answers from admin.
- naturedr5 years agoNew member | Level 2
Thanks for your reply: I ended up deleting my dropbox account completely and reinstalling on my computers and starting from scratch with a new account and new upload : until today, a week later when one of my computers started backing up an entire 500gb folder rather than only the files I thought I had chosen (obviously it was not clear to me with thier new complexity, how or where to just drag and drop what I want backed up). I have run my own business for 20 yrs and have had over 2000 clients in that time- but somehow I am too much of a ludite to be able to understand the new dropbox! I'm deleting my account once again but I am not re-installing. I'll just find some cloud application to back up the folders I need. I have even read that dropbox's security is considered only so-so in the industry! Take care-
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