2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
BillieRose
2 years agoHelpful | Level 5
The change from dl=0 to raw=1 doesn't play my video from a shared link.
Hello Guys, I just wanna ask anyone can help me. when I copy link ang paste it on browser ang change dl=0 to raw=1 not playing the video?
Hi yhakim716, could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely? to see if this helps?
32 Replies
Replies have been turned off for this discussion
- BillieRose2 years agoHelpful | Level 5I hope this issue will resolve ASAP... Thanks to the community and the efforts...
- diegomunozduarte2 years agoHelpful | Level 5
I have the same problem since yesterday and still not working
- campclever2 years agoHelpful | Level 5
Same, none of my videos are loading; came to the community to see if it was something on my end... seems it is a dropbox issue. Hoping for a resolution today!
- dragansk2 years agoHelpful | Level 6Video url with ?raw=1 does not work from April 2023
What is the issue? It it any bug?
Thank you - jvahle2 years agoNew member | Level 2
Same for me. It's not working. All my videos stopped working.
- dragansk2 years agoHelpful | Level 6How can we contact the developers about this issue? Any info when will be solved?
- eagledrop2 years agoHelpful | Level 6
There is a status for the issue now https://status.dropbox.com/incidents/gp968mjw7t4d
- dragansk2 years agoHelpful | Level 6I saw it but this issue is still not fixed yet.
We can not open video with ?raw=1 - eagledrop2 years agoHelpful | Level 6
Is it only me or does it appear to work better now?
- jvahle2 years agoNew member | Level 2Still not working
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!