Forum Discussion

Esben's avatar
Esben
New member | Level 1
10 months ago

The previews of my camera uploads photos appear smaller on the Windows desktop app.

Hi, Normally when I browse through my camera uploads on my PC, I can see the pictures on the right side of the screen when I push "Example". These pictures are large. Now however I do not see any...
desktop
Preview
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi Esben, could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

Esben's avatar
Esben
New member | Level 1
10 months ago

Thanks for your reply. I pressed download again and reinstalled, and unfortunately no change. Regards Esben

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Could you try marking the images as online only, and then as available offline, to see if this helps?

    • Esben's avatar
      Esben
      New member | Level 1
      10 months ago

      Hi, This was also my first thought. I did this many times and tried again a couple of times. I made the exercise both via the "Dropbox" and the "Camera Uploads" folder by right clicking on Dropbox and select available offline or only available online. Regards Esben

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        If you double-click the image, are you able to open and preview them normally on your machine?

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