Forum Discussion

Esben's avatar
Esben
New member | Level 1
10 months ago

The previews of my camera uploads photos appear smaller on the Windows desktop app.

Hi, Normally when I browse through my camera uploads on my PC, I can see the pictures on the right side of the screen when I push "Example". These pictures are large. Now however I do not see any...
desktop
Preview
windows
Esben's avatar
Esben
New member | Level 1
10 months ago

Hi Megan, that would be fine, thanks.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Esben! Please reply to my email, when you see it; I've just sent you one.

  • Esben's avatar
    Esben
    New member | Level 1
    10 months ago

    Hi, I have now replied to the mail. Regards Esben

  • Esben's avatar
    Esben
    New member | Level 1
    10 months ago

    Hi again, I have now replied to the mail again. Do I do something wrong in my attempt to get more help?

    Regards,

    Esben

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey again, Esben! I’ve just replied to your email.

  • WyrdPhoto's avatar
    WyrdPhoto
    New member | Level 2
    9 months ago

    Hello, i'm having the same issue. has there been a fix yet?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey WyrdPhoto, thanks for posting here!

    Would you be able to share some additional info with me?

    When did this start? Also, what is the OS you're using, along with the Dropbox version that you have installed on your device? 

    You can find the app's version by hovering your mouse over the little Dropbox icon on your menu/task bar, next to your WiFi.

    Keep me posted, and I'll be happy to look into this with you!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!