Forum Discussion

timbr's avatar
timbr
Helpful | Level 5
4 years ago

This file cannot be previewed because you are offline

Hi, Since a while, I see this message when trying to view a dropbox link shared by others. I get this on Chrome, on Firefox and on Safari, so this is not a browser specific issue. Here's one exampl...
desktop
Preview
Share
shared links
Web
Tommy Tran's avatar
Tommy Tran
New member | Level 2
3 years ago

I also have the same problem. Can you help me

da_haigh's avatar
da_haigh
Explorer | Level 3
3 years ago

I Googled this issue and found that something was blocking cookies, and what worked for me was to clear all cookies by doing a Shutdown and Restart.

After the Restart, it worked fine and I was able to View my documents normally in my browser, which is Microsoft Edge.

It appears there are hundreds of solutions to this problem which others have tried and recommend.

  • fmy's avatar
    fmy
    Explorer | Level 4
    3 years ago

    I'm having this problem once again in Google Chrome. The egregious message:

    This file cannot be previewed because you are offline

    does not occur in the Firefox browser. Thus, I think it may be a Google Chrome-related flaw.

     

    Remember when computing was cleaner, simpler and more reliable? I do.

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