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Thumbnail images not showing with Big Sur 11.2.3
My company recently upgraded my iMac to one with the Big Sur OS (v11.2.3) and none of the images in my Camera Uploads folder, for example, are showing thumbnail pics, only generic icons for JPGs.
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- Anything in the Dropbox folder is visible and synced to the Dropbox site, if there's a green tick next to it. Online-only files will have a cloud icon, meaning they are already on the Dropbox site, but don't take up space on the machine.
Marking a folder as local only means that the files from the Dropbox site are now also physically taking up space on your computer, since the primary reason for Smart Sync is to save space, so you won't need to move them.
If you need any more details, feel free to message back!
In that case, how can I stop Smart Sync?
If I can't stop it, does that mean that I have to copy all the Camera Uploads to an external and THEN they'll show up online as well?
Thanks,
Erika
Jay
Dropbox Community Moderator
Dropbox Community ModeratorYou can disable Smart Sync entirely from the website, by deselecting 'Dropbox system extension'.
Otherwise, you can right click the camera uploads folder and then go to Smart Sync, Local, which will make all files in that folder local. It will also apply to any new files appearing in that folder.
Otherwise, you can right click the camera uploads folder and then go to Smart Sync, Local, which will make all files in that folder local. It will also apply to any new files appearing in that folder.
I will try that, Jay. But if I make the folder "local," does that mean I have to manually move them to Dropbox to make sure they're backed up? Or will that happen in the background (backup to DB as well as having them also on my computer)?
Thanks,
Erika
- JayAnything in the Dropbox folder is visible and synced to the Dropbox site, if there's a green tick next to it. Online-only files will have a cloud icon, meaning they are already on the Dropbox site, but don't take up space on the machine.
Marking a folder as local only means that the files from the Dropbox site are now also physically taking up space on your computer, since the primary reason for Smart Sync is to save space, so you won't need to move them.
If you need any more details, feel free to message back! I believe I understand the explanation of thumbnails not showing images BUT I don't want the images on my computer (to save space) AND I need to see the image (.jpg) (when only on dropbox) so I can easily organize them (without opening each file).
Is there a perfect solution that allows BOTH?
TY
Just replying to this thread because I am having the same issue. There used to be no problem seeing the thumbnail previews, even when they were just in Dropbox cloud, before I upgraded to Big Sur. Is this a new problem? It was very convenient to click on my dropbox folder in finder and then the folder of pictures I wanted to preview and see the thumbnails. Now all I see are cloud icons. I guess it is a Mac thing because on my Windows 11 machine I can see the thumbnails.
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